|
 |
|
| Our Dead Pixel Policy is laid out in our warranty terms: |
|
|
Dead Pixel Policy:
|
|
|
All SmallHD monitors that have 3 or more dead pixels warrants replacement under the standard SmallHD warranty.
|
|
|
We can offer this as a possible solution, you will need a computer with video output and internet access: http://www.jscreenfix.com/fix.html
|
|
|
If you feel your unit is still having issues, please provide us with a picture of the panel where the dead pixels are either noted or easily seen.
|
|
|
|
|
|
