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SmallHD Case {!Case.CaseNumber}: {!Case.Subject}
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We just wanted to reach out and let you know your repair for RA-XXXXXX is completed and once we receive payment we can get it back to you.
You can pay for this repair several ways.
You can pay through the link as well as see a copy of your Payment Invoice/ bill here:
You can give us a call and process a payment over the phone. 919.439.2166 x2
We can send you a paypal request (you can pay with your paypal account or use a credit card as a guest - there is no cost to you).
Or you can send a Paypal payment for the total amount due in the link above to just reference the SO, RA or Support Case number.
If on terms with Creative Solutions, you can send us a PO (the invoice can be viewed by clicking the link above).
Please to be sure to double-check the shipping address is correct.
If a change needs to be made please reply to this email with the needed information to make the change.
Please let us know if you have any issues making the payment. We look forward to returning this to you as soon as possible.
SIGNATURE IS REQUIRED upon return of your item. Someone will need to be available to receive the unit at the address you have provided.
If you haven't already, it might be a good idea to sign up for FedEx Delivery Manager® and UPS My Choice® for Home or Business:
Not only will you get notifications of packages being shipped to you, but you can also re-route and have items placed on hold at a location near you if you are not able to be there to sign for the unit.
*Please note that they will not hold the package indefinitely, the limit is usually 5 business days.
If you need us to delay your return shipment, please let us know what date it needs to ship prior to sending in the unit.
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Call us : 919.439.2166?
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