Your Orders  |   Your Account  |   SmallHD Store
SmallHD Case {!Case.CaseNumber}: {!Case.Subject}
top image
Beg icon
{!Case.First_Name__c}
We've completed the review of RMA - {!Case.RMA__c} . Please note that repairs will not be started until payment has been received.
The link to download the pro-forma invoice is found at the end of this message below the email signature.
### NOTE: There are recommendations for repairs on the invoice. Please let us know how you want to proceed before you pay. Repairs cannot be initiated on the entire RMA until those recommended items have been explicitly approved or declined.
* The link to pay via Credit Card / Paypal is [HERE]( https://update.teradek.com/rma/?rma_number= {!Case.RMA__c}
**Please contact us before paying if there is an issue with your invoice/shipping.**
* Download the Repair Terms and Conditions [HERE] ( http://cdn.teradek.com/Public/RMA/Docs/Repair%20Terms%20%26%20Conditions.pdf)
If you have any additional questions please reply to the email with them for the quickest response time.
top image
QUESTIONS?
Call us : 919.439.2166?
Email: support@smallhd.com    Website: smallhd.com/support